Privacy Policy

Privacy Policy for https://epdm-roofing.storysurge.net

Introduction

Welcome to https://epdm-roofing.storysurge.net (hereafter referred to as “EPDM Roofing,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle, process, and safeguard the information you provide to us when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our main website at https://epdm-roofing.storysurge.net
  2. All associated mobile applications and online services
  3. Interactions via email, phone, SMS, or other communication channels
  4. Data collected through user accounts, subscriptions, and orders

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website, which have their own privacy policies governing data collection and usage.

Processing Activities

When you engage with EPDM Roofing in any of the aforementioned ways, we may collect and process various types of personal information for specific purposes. These activities include:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and unique identifier information.
  2. Payment Processing: We gather payment information, such as credit card numbers, billing addresses, and transaction history, to facilitate purchases and services.
  3. Financial Records: This includes financial data related to your transactions, such as banking details and payment method information.
  4. Purchase History: Details of products or services you’ve bought from us, including order dates and quantities.
  5. Mobile Device Identifiers: We may access unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: If you choose to share it, we can collect data about your location for personalized services or marketing purposes.
  7. Feedback and Reviews: Any comments, reviews, or feedback you provide us, including ratings and written content.
  8. Social Media Interactions: Information from social media platforms when you interact with our content or use our social media features.
  9. Product Interaction: Details about the products you view, search for, or purchase on our site.

Personal Data Collection Methods

We collect personal data through multiple channels:

  1. User Input: Information you voluntarily provide when creating an account, making a purchase, or filling out forms on our website.
  2. Automated Technologies: Cookies and similar technologies to gather usage data, preferences, and analytics.
  3. Third-Party Sources: Data received from third parties who assist us in providing services, subject to their privacy agreements.

Cookies and Similar Technologies

EPDM Roofing uses cookies and related tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: Essential for navigating the website and ensuring basic functionality.
  2. Preference Cookies: Remembering user preferences, such as language or content settings.
  3. Analytics Cookies: Collecting aggregated data for site performance analysis and optimization.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the purpose has been fulfilled, we securely delete or anonymize your data:

  1. Legal Compliance: We may store data to comply with laws, regulations, or legal proceedings.
  2. Business Operations: Retaining data for internal operations, analytics, and improving our services.
  3. User Consent: Keeping data as long as you consent to our data processing.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, or misuse:

  1. Data Encryption: Using encryption protocols for data at rest and in transit.
  2. Secure Third-Party Processing: Engaging secure third-party service providers who adhere to strict privacy standards.
  3. Access Controls: Limiting access to personal data only to authorized staff on a need-to-know basis.

Children’s Privacy

EPDM Roofing does not intentionally collect or solicit personal information from children under the age of 18. Our services are directed at adults, and we comply with applicable laws regarding child privacy, including those mentioned in the Scope section.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data in certain circumstances.
  5. Data Portability: Receive your personal data in a structured format for use with another service.
  6. Object: Object to or oppose specific uses of your data.
  7. Non-Discrimination: Be free from decisions based solely on automated processing.
  8. Complaints and Appeals: File complaints with our privacy team or relevant supervisory authorities.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance reasons. Any modifications will be posted on this page, and we encourage you to review it regularly:

  1. Effective Date: The policy version with an updated effective date will govern your use of our services after that date.
  2. Notice of Changes: We will notify users of significant changes through email or by posting notices on our website.

Contact Information

For any questions, feedback, or data-related requests, please contact us:

  1. Email: [email protected]
  2. Mail: Privacy Policy Inquiries, EPDM Roofing, [Address], City, State, ZIP Code.

We value your trust in protecting your personal information. By using our website and services, you consent to the data practices described in this Privacy Policy.